Creating Keyfobs
To provide your team member with door access, you’ll need to add their key fob or key card into the CORE system. Please follow the steps below to ensure the credential is entered correctly and synced across the system.
How to Add a Key Fob or Key Card in CORE
- Navigate to CORE > Settings > Door Access > Users.
- Confirm that the user has a Door Group assigned.
- Select Add Credential.
- In the Name field, enter a label such as Keyfob or Keycard.
- For Device Platform, choose Other.
- Locate the number printed on the fob or card. Example formats:
- 77 12345 → enter only the digits after “77” → 12345
- 77 00123 → enter only the non‑zero digits after “77” → 123
- Add the credential.
- Allow time for synchronization.
You can test access immediately on a reader, or wait about 30 minutes for the update to complete.
Refer to the GIF below for a visual guide on adding the credential.
Once you add the new key fobs, please allow credentials to sync then try testing it over a reader after waiting up to 30min.