CORE Center Settings Billing Items Update Issue 4/10
Hello,
Our CORE Team has found the root cause of the issue and resolved part of it. You will now be able to save billing item values as long as they are within the min/max of the billing item.
We will be working on updating the billing item min/max values to fit what values were entered outside of the min/max values.
If there are billing items that you need to have the minimum or maximum billing values changed, please provide a list of the billing item name and the minimum and maximum values you wish to be allowed to enter.
Here is a workaround to try while our developers work on this issue.
Go into Billing Items and enter the item which you intend to bill the parent in the search bar. Once the search finds the billing item, proceed with billing for that item. This will stop the other billing items from populating erroneously. Let me know if this works for you.
Regards,
TLE IT Helpdesk