Leap will not turn on
Hi TLE at Farmington Hills,
If this is a starboard
1. Please make sure the power cord is plugged in into the PC that sits at the top of the leap.
2. Make sure the leap has the power cord plugged into it as well
3. Make sure the PC is on.
4. Make sure the leap is set to the right input (HDMI1,2,3)
5. Please change the display/ HDMI cable coming from the PC to the leap screen
It might look like this :
If it still does not work, please reach out to starboard
Starboard support
- help@Starboard-solution.com
-
800-615-9855 (Sebastian)
If this is a cleartouch screen:
1. Please make sure the power cable is plugged into the cleartouch screen from the wall
2. Right next to the power cord plug in on the screen, there is a power flip switch. Make sure that is on. The power switch is located on underneath the clear touch slightly left of the logo
3. Please try to pull out the pc from the right side of the screen and slide it back in . ive attached a gif on how to do so
If that doesnt work , please reach out to Cleartouch support
-
orders@signatureproducts.com
Or
submit a ticket to their Help Desk
https://support.getcleartouch.com/portal/en/newticket?departmentId=62484000000006907&layoutId=62484000005028011
call
954-643-5045